Technical Support for Dental CAD/CAM Products
Get technical assistance for Ownsmile dental milling machines, scanners, sintering furnaces, and CAD/CAM materials. Our team can help with installation, operation, maintenance, product use, and common technical issues.
Request Technical SupportSupport by Product
Dental CAD/CAM Materials
Support for material compatibility, milling parameters, sintering recommendations, shade concerns, and processing guidance.
Dental Milling Machines
Support for machine installation, CAM setup, milling issues, routine maintenance, and spare parts guidance.
Scanners
Support for software installation, device connection, scanning issues, and file export.
Sintering Furnaces
Support for program settings, sintering schedules, temperature-related issues, and routine maintenance.
Before Contacting Support
To help us understand the issue and respond efficiently, please prepare:
- Product or machine model
- Serial number
- Country and purchase channel
- Photos or videos showing the issue
- Error code or message
- A brief description of what happened
- CAM software and material being used, if related to milling
How Technical Support Works
Support is available through WhatsApp, email, video calls, and remote connection when applicable.
- Remote installation guidance
- Basic operation training
- Troubleshooting
- Maintenance guidance
- Software and workflow support
- Spare parts guidance
Contact Technical Support
Send us the product information and a brief description of the issue. Our technical team will review the details and guide you through the next steps.
View Service Policy